Policies

Shipping

For existing jewelry pieces your order will be shipped via US Postal Service First Class Mail within 48 hours. The package will be insured. Delivery time is approximately 3-5 business days.

Shipping charges are as follows:

Massachusetts Residents: 5% state sales tax will be added to your order.

Returns

Your satisfaction is important to me. All of my jewelry pieces come with a 100% satisfaction guarantee. If you are not satisfied with your purchase, please contact me so we can discuss your options.

If you wish to return jewelry, you may do so within the first 14 days after receipt of your order. The purchase price will be refunded to you. Returns must be in new, unused condition.

You will be responsible for return shipping and insurance charges. Insurance is strongly recommended for protection against loss or damage. I cannot provide refunds on lost or damaged jewelry.

Custom Jewelry

I would be happy to work with you to design and create a custom piece of jewelry for yourself or a gift. I kindly ask for a 50% deposit on custom work so that I can research and purchase materials. The balance is paid upon completion of the work. On average, work will be completed in 2-3 weeks if materials are readily available. Please note that custom pieces are not returnable.

Privacy

I respect the privacy of your personal information and will never share, sell or trade that information with anyone. Your personal information will be used only to fulfill your order and to contact you in the event of a problem fulfilling your order.

Payment Processing

I use secure Paypal webservers for all shopping cart and credit card transactions. In addition, I am a verified PayPal merchant. Paypal's merchant verification process increases the security of your transaction. Please see the paypal website for more details regarding verified merchant status.

At various points in your shopping experience Paypal may ask that you become a member. Please remember that you are not obligated or required to become a Paypal member in order to complete your purchase. See the paypal website for details regarding their polices.

When you place an item in your shopping cart you will be taken to the Paypal website. There you will be able to view your shopping cart and you will have the following options:

When you check out all applicable taxes and shipping costs will be calculated. Paypal will then prompt you for shipping and payment information.

Credit card information is retained only by secure Paypal web severs. I do not have access to it. Paypal will provide your contact and shipping information to me after your transaction is processed. You will receive order confirmation via e-mail.

Web Site Development and Hosting

This web site was developed and is privately hosted by Clear Path Studios. Any requests or suggestions can be made at the Clear Path Studios website.

Questions ?

Please feel free to contact me with any requests or questions that you may have.